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Privacy Policy

Privacy Policy

Hiu Kwan Limited operates the website wd28.watchhousesale.com. This Privacy Policy explains how Hiu Kwan Limited collects, uses, stores, and protects personal information of customers who interact with wd28.watchhousesale.com. Reading this document carefully is required before placing any order or submitting any personal data.

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Collection of Personal Information

Hiu Kwan Limited collects the following categories of personal information directly from customers:

  • Full name as entered during account registration or checkout.

  • Billing address and shipping address.

  • Email address provided for order confirmation and communication.

  • Telephone number for delivery coordination and customer support.

  • Payment information including credit card number, expiration date, and CVV code. All payment transactions are processed through a secure third‑party payment gateway. Hiu Kwan Limited does not store complete credit card numbers on its servers.

  • Order history details such as product names, quantities, prices, and purchase dates.

  • Account credentials including password and security question answers. Passwords are encrypted and never stored in plain text.

  • Optional information such as birthday, product preferences, and wishlist items when voluntarily submitted.

Automatic Collection of Technical Data

When a customer visits wd28.watchhousesale.com, Hiu Kwan Limited automatically receives and records certain technical information from the browser or device:

  • IP address assigned at the time of visit.

  • Browser type and version number.

  • Operating system of the device.

  • Referring website URL that led to wd28.watchhousesale.com.

  • Pages viewed on wd28.watchhousesale.com and time spent on each page.

  • Date and time of each visit.

  • Clickstream data showing navigation patterns.

Use of Cookies and Similar Technologies

Hiu Kwan Limited places cookies on the customer’s device. Cookies are small text files stored by the browser. wd28.watchhousesale.com uses the following types of cookies:

  • Essential cookies required for shopping cart functionality, checkout processing, and account login. Without these cookies, the website cannot complete an order.

  • Preference cookies that remember language settings, currency choices, and previously viewed handbags.

  • Analytics cookies that measure traffic sources and site performance. These cookies do not identify individual customers.

  • Marketing cookies that track browsing across wd28.watchhousesale.com to display relevant handbag advertisements on other websites.

All major browsers provide tools to block or delete cookies. Blocking essential cookies prevents the completion of any purchase on wd28.watchhousesale.com.

How Hiu Kwan Limited Uses Personal Information

Hiu Kwan Limited uses collected personal information for the following specific purposes:

  • Processing and fulfilling orders placed on wd28.watchhousesale.com. This includes verifying payment, packaging handbags, and arranging shipment through delivery carriers.

  • Communicating order status updates, shipping confirmations, and delivery delays via email or SMS.

  • Responding to customer inquiries sent to [email protected] within 48 hours.

  • Preventing fraudulent transactions and chargebacks. Hiu Kwan Limited screens all orders against fraud detection databases.

  • Improving product recommendations for handbags on wd28.watchhousesale.com based on previous purchase history.

  • Sending marketing emails about new handbag collections, seasonal sales, and exclusive offers. Customers may unsubscribe from marketing emails by clicking the link at the bottom of each message.

  • Complying with legal obligations such as tax reporting, warranty record keeping, and law enforcement requests.

Sharing of Personal Information with Third Parties

Hiu Kwan Limited shares personal information only with the following categories of third parties:

  • Payment processors such as Stripe and PayPal. These processors receive payment details solely to authorize and settle transactions.

  • Shipping carriers including DHL, FedEx, and USPS. Carriers receive customer name, shipping address, telephone number, and email address for delivery notifications.

  • Cloud hosting provider that stores order data on encrypted servers located in the United States.

  • Legal authorities when compelled by a court order, subpoena, or other binding legal process.

  • Fraud prevention services that analyze IP addresses and order patterns.

Hiu Kwan Limited does not sell customer personal information to any third party. Hiu Kwan Limited does not rent, trade, or exchange email addresses with unrelated businesses.

Data Security Measures

Hiu Kwan Limited implements the following security controls on wd28.watchhousesale.com:

  • TLS 1.3 encryption for all data transmitted between the customer’s browser and the website server.

  • AES‑256 encryption for stored personal information in the database.

  • Two‑factor authentication for administrative access to order data.

  • Automatic logouts after 30 minutes of inactivity on account sessions.

  • Weekly vulnerability scans of wd28.watchhousesale.com by an independent security firm.

Despite these measures, no internet transmission is completely secure. Customers should protect their account password and avoid using the same password on multiple websites.

Data Retention Period

Hiu Kwan Limited retains personal information according to the following schedule:

  • Order records including name, address, and purchase history: stored for seven years from the date of purchase. This period is required for tax audit compliance and warranty claims.

  • Account credentials: stored until the customer closes their account. After account closure, credentials are permanently deleted within 30 days.

  • Email marketing preferences: stored indefinitely unless the customer unsubscribes. Unsubscribe requests are processed immediately and permanently recorded.

  • Shipping information for returned or exchanged handbags: stored for one year after the return is completed.

  • IP addresses from site visits: anonymized after 90 days by removing the last octet of the address.

Customer Rights Regarding Personal Information

Customers using wd28.watchhousesale.com have the following absolute rights:

  • Right to access: request a copy of all personal information Hiu Kwan Limited holds about the customer. Hiu Kwan Limited provides this copy within 30 days at no charge.

  • Right to rectification: request correction of any inaccurate or incomplete name, address, or email information.

  • Right to deletion: request permanent removal of account and all associated order data, unless retention is required by tax law or ongoing fraud investigation.

  • Right to object: refuse the use of personal information for marketing purposes at any time.

  • Right to data portability: receive a machine‑readable file (JSON format) of order history and account preferences.

To exercise any right, send a request to [email protected] from the email address associated with the account. Hiu Kwan Limited verifies identity by requesting the last four digits of the credit card used for the most recent purchase.

Children’s Privacy

wd28.watchhousesale.com does not sell products to persons under the age of 18. Hiu Kwan Limited does not knowingly collect personal information from any person under 18. If a parent or guardian believes that a minor has submitted personal information to wd28.watchhousesale.com, contact [email protected] immediately. Hiu Kwan Limited deletes all such information upon verification.

International Data Transfers

Hiu Kwan Limited operates from the address listed below. Customer personal information is stored on servers in the United States. Customers located outside the United States consent to the transfer of their personal information to the United States by placing an order on wd28.watchhousesale.com. United States privacy laws may provide different protection levels than the customer’s home country.

Changes to This Privacy Policy

Hiu Kwan Limited updates this Privacy Policy once per calendar year or when required by legal changes. The effective date at the top of this document indicates the last revision. Customers using wd28.watchhousesale.com after the effective date accept the revised terms. Material changes such as new data collection purposes or expanded third‑party sharing are announced by email to all active account holders.

Contact Information

For all privacy‑related inquiries, data access requests, or breach notifications, contact Hiu Kwan Limited using the following details:

Postal address:
Tower 2, Ever Gain Plaza, 88 Container Port Road, Kwai Chung

Email address:
[email protected]